Sometimes there is nothing like a telephone lines mans test set to hear exactly what is going on! VoIP solutions have a double challenge: First it is hard to put a butt set on an IP connection; and secondly what happens when that connection hits a gateway at a remote site? This is always a fun situation. ShoreTel has a “trunk test tool” that has some usability. You can actually bring up the test tool, and right click a particular telephone line and place a call. If you are really in the fast reader group, you can set the test tool options to point the call at your own remote handset. In this way, you are sitting in NY, dialing out on a SF analog telephone line.
ShoreTel has another debug tool that is very useful for “hearing” what is happening on a remote analog telephone line at a site that you just cant get a handle on. You can literally telnet into the switch and setup up a recording session and capture the analog line sounds to a file back at your location. This will enable you to listen to the error message or lack of dial tone, locally enabling you to make the right decision about how to handle the trouble ticket.
Shoretel Trunk Test Tool Kit
The audio output of the analog trunk port is saved on the HQ or DVM server that controls the switch. To do this, follow this procedure:
From the start menu, navigate to the Control Panel> Administrative Tools and locate the IIS Manager;
Right-click on the IIS manager and select Properties. Then enable the ability to write to the FTP server by selecting the Write checkbox and clicking OK. This enable the ability to write to: C:Inetpubftproot
At the command prompt, run the following VXWorks commands: Record2File2 (1, 60, “test” ) Audio data from running this command is stored in the file test_rx.pcm and file test_tx.pcm in the C:Inetpubftp which will be stored as 8000Hz 16bit, Mono and can be listed to using a standard audio application.
- Just One Thing Trunk Test Tool.
- 1.1 Pre ShoreTel IP PBX & Ingate SIParator Configuration Activity This guide assumes that the administrator is knowledgeable in configuring and administering the ShoreTel IP PBX and the Ingate SIParator. An important tool that administrators should have at their disposal prior to testing their ShoreTel IP PBX with IP Flexible Reach is a network.
ShoreTel does not test the Member's solution under load or assess the scalability of the Member's solution. It is the responsibility of the Member to ensure their solution is current with ShoreTel's published interfaces. The ShoreTel Technical Support organization will provide Customers with support of ShoreTel's published software interfaces. Shoretel Trunk Test Tool Client running ST 7.5 on an SBE system. They developed an error when starting up Trunk Test Tool. Dialog shows Run-time error '13': Type.
Shoretel Trunk Test Tool Boxes
Give this a shot the next time you are trying to “hear” if an analog line out at some remote location has any dial tone!
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Shoretel Trunk Test Tool Download
What sorts of tools does ShoreTel provide for troubleshooting problems. There is also a really handy tool called the Trunk Test Tool which allows you. ShoreTel PBX does not register as a SIP trunk, but uses static SIP trunking instead. The InGate SIParator is required to meet the requirements of the test scenario. A SIParator 19 is an A SIParator 19 is an.
I have built a brand new Shoretel 13.3 system (Build 18.62.200) and added 4 Shoretel T1 switches, and some voice switches, & setup a trunk between all four switches, I have given permission to use this trunk to 'VoiceMail Notification' as recommended, in fact all groups have permission to use it. My Server is called Shoretel13, i keep it simple. I would like to use the 'Trunk Test Tool' to test out my trunks now, but the TTT show me this message, 'Shoretel13: No Trunks Found' and Does not show me any trunks.
Shoretel Trunk Test Tool Location
It's very peculiar that TTT is showing me this message. Indian tv serial male actor in underwear. The previous server that this new one is replacing had the exact same problem, same version of S/W. Is there a software defect that is unique to build? I was under the impression that this was the very last build of Shoretel 13.3, the latest and greatest? Are there any other settings needed besides granting VoiceMail Notification permission to use the trunks in order to get STT to open them?
Trunk Test Tool Download
That is a vague question. They offer a few things for you right in the shoreware director (their configuration server). There are quick look tools, event logs, phone status', shoregear switch status, application (like VM) servers status, etc. Serial number dr web. They also have a system/network monitor package now that monitors the devices and the network they reside on. There are some other things you can use too, such as log files and command line reporting plus some limited canned crystal reports that show some useful info.